John is currently Vice President, Operations Support & Distribution Engineering at FirstEnergy. In this role, he is responsible for providing oversight and leadership to numerous departments that support distribution, transmission and customer experience functions, including Workforce Development, Utility Operations Support, Work Management and Process Improvement, Distribution Systems Operations, Vegetation Management and Emergency Preparedness. John also has responsibility for Distribution Engineering, which supports all aspects of the customer experience including new/existing service design, planning and protection, reliability, customer accounts technical assistance, asset management and the distribution investment portfolio.

John joined FirstEnergy from Entergy Louisiana, Entergy’s largest operating company, where he held a variety of leadership roles within power delivery. He served as Vice President of Reliability, where he was responsible for the engineering, operations and maintenance of the transmission and distribution systems, including the development of statewide strategic direction and customer-focused objectives. In this role, he was also the state incident commander for major restoration events including Hurricanes Laura and Ida while serving as one of the primary liaisons with the city of New Orleans and elected state officials.

Beyond his time at Entergy Louisiana, John gained two decades of experience leading various areas of utility operations and engineering. He held several operational leadership roles with NextEra and Florida Power & Light, where he rapidly advanced through a series of promotional assignments in both transmission and distribution. He also spent a decade at Duke Energy.

John earned a Bachelor of Science degree in electrical engineering technology from Purdue University and a Master of Business Administration from the Kelley School of Business at Indiana University. He is a licensed professional engineer in Ohio and Texas.

Torrence joins FirstEnergy from WEC Energy Group, where he served as President of its Peoples Gas and North Shore Gas companies in Chicago and northern Illinois. In this role, he oversaw the daily operations, strategy and administrative activities of the two Illinois utilities, which together serve nearly one million customers in the city of Chicago and 54 suburban communities. Previously, Torrence was Vice President, Operations, at Peoples Gas, responsible for public and employee safety, regulatory compliance, operational excellence, financial performance and top-tier customer service.

Before being named to senior leadership, he served in a number of roles with increasing responsibility since joining the company in 1999, including Manager, Centralized Planning Group; Director, Fleet Services; Operations Manager, North Shore Gas; Operations Manager, Peoples Gas; General Manager, North District at Peoples Gas; Director, Gas Storage; and Director, Operations and Maintenance at Peoples Gas and North Shore Gas.

Torrence holds a Bachelor of Science degree in mechanical engineering from the Illinois Institute of Technology. He also holds a Master of Science degree in mechanical engineering from the University of Illinois at Chicago and a Master’s in Business Administration with a concentration in strategy and leadership from the University of Chicago Booth School of Business.

Torrence is active in numerous community, educational and industry organizations, serving on the boards of Chicago Commons, Chicago United, Chicago Urban League, Chicagoland Chamber of Commerce, Illinois Utilities Business Diversity Council, Navy Pier, United Way of Metro Chicago (vice chair) and World Business Chicago. He is an active member of the Commercial Club of Chicago and its Civic Committee, The Economic Club of Chicago and Youth Guidance’s BAM Advisory Council. He is also a Leadership Greater Chicago Fellow, class of 2013; 2014 recipient of the Chicago Defender’s Men of Excellence award; 2021 participant of McKinsey Academy’s Black Executive Leadership Program; and 2023 recipient of Chicago United’s Business Leaders of Color award and Ada S. McKinley Community Services’ Legacy award.

Doug is currently the Vice President & Region President of Atlantic City Electric/Delmarva Power (an Exelon Company), where he is responsible for engaging state and local officials, community leaders, business and nonprofit organizations within the companies’ service areas. In this capacity, he plays a critical role in shaping company strategy and managing issues to deliver value to customers and key stakeholders. Prior to this, Doug served as Director of Operations for Atlantic City Electric, developing and implementing strategies to improve safety, reliability, customer satisfaction performance and employee engagement. During his tenure, the organization achieved record performance in several of these areas.

Before joining Atlantic City Electric, Doug spent 10 years with Philadelphia-based PECO, where he ran the Philadelphia Region Construction and Maintenance organization and previously led the company’s essential safety function. He also was responsible for overseeing the implementation of PECO’s initiatives to enhance satisfaction among residential and business customers. Prior to his work with PECO, Doug spent three years with Public Service Electric and Gas as a lead engineer, where he was responsible for enhancing system data integrity, and planning and scheduling of new business work.

Doug is a graduate of Rutgers University, where he received a bachelor’s in mechanical engineering and his juris doctorate degree.

Doug is a champion of diversity, equity and inclusion and has advanced numerous employee business resource groups. He is on the board of directors of the New Jersey Chamber of Commerce, the Delaware State Chamber of Commerce, New Jersey Utility Association and the Drumthwacket Foundation. He is also a member of the Delaware Business Roundtable and a trustee of the Atlantic Cape Foundation.

Mark is currently FirstEnergy’s Acting Vice President, Operations, and over the past year led a series of major business units including Transmission and Distribution Operations, Information Technology/Cyber Security, Transformation, External Affairs and Corporate Affairs & Community Involvement.

Prior to his current position, Mark was named Vice President, Construction & Design Services in 2018 and also served as Executive Director, Transmission Programs, from 2014-2018. In these key roles, Mark helped establish and develop FirstEnergy’s transmission investment program into a premier transmission business. Additionally, he managed several improvement initiatives that were successful in advancing Project and Portfolio Management Maturity, standardizing and enhancing major processes, scaling organizations, and improving systems – and he contributed to the teams that developed Mid-Atlantic Interstate Transmission (MAIT) and Keystone-Appalachian Transmission Company (KATCo).

Mark joined FirstEnergy in 2004 in Fossil Generation, working in Technical Services at the Bruce Mansfield, Ashtabula, Burger and Lakeshore Plants. In 2008, Mark was promoted to Director of Operations for Ohio Edison/Penn Power – a FirstEnergy subsidiary that serves 1.2 million customers in Ohio and Pennsylvania – where he gained deep utility experience with responsibility for most field operations, including Substation, Distribution Control Center, Vegetation Management, Meter, Fleet and storeroom.

Prior to FirstEnergy, Mark worked in Operations, Engineering, and Supply Chain at J&L Specialty Steel, Inc.

He is a Board member of FirstEnergy Transmission, Jersey Central Power & Light, and Grid Assurance, LLC. He is also active in the North American Transmission Forum, EPRI, Lean Construction Institute and the Association of Edison Illuminating Companies. He is a founding director of the Association of Iron and Steel Engineers.

He earned a bachelor’s degree in mechanical engineering from The University of Akron and an Executive MBA from Kent State University. He is a registered professional engineer in Ohio and Pennsylvania.

Mark is active in his community and serves on the Boards of Embracing Futures, LLC, the Lake Erie Council of the Boy Scouts of America and the International Soap Box Derby where he is a former Chair.