Customer Shout-Out: JCP&L

May 24, 2023

A customer in New Jersey recently submitted the following message of appreciation for Patrick Donohue, supervisor, Regional Operations, who went the extra miles to provide excellent service.

I am writing to let you know that we had a most pleasing and informative conversation with one of your employees – Mr. Patrick Donohue, Berkeley Line Shop – regarding a matter whereby, due to our neighbor experiencing an electrical outage, work needed to be done on our front lawn.

We couldn’t have met a more understanding and highly knowledgeable person on the job than Mr. Donohue. Please know that he is an excellent representative of your company who has the outstanding ability to solve problems quickly and communicate pleasantly with your customers.

Sincerely,

Mrs. Patricia Tully
Toms River, N.J.